Where can I place my neon sign?You should not, under any circumstance, place your neon sign outside. Outdoor placement is considered misuse of the product and would void the warranty.
Your sign is constructed for indoor use only and can be placed virtually anywhere in your home. Your sign has been designed to hang on a wall, hang from the ceiling or stand on a counter or shelf. You may also want to consider hanging your sign on the interior of a window with the logo facing outward for passersby to notice. When determining where to place your sign, please keep these tips in mind:
- In some instances, a neon sign can cause interference with radio equipment. If you are experiencing interference, try plugging your sign into a different outlet away from your television or radio. Be sure you do not damage the ground pin ("U Pin") on the plug of your power cord. Good grounding is essential for interference suppression.
- Try to avoid displaying your sign within the path of your remote controls. This will eliminate any possible interference with an infrared remote control .
- As with any electronic device, you should never operate your sign in or near water.
If I hear a high pitched tone, what does that mean?
Your neon sign operates at a 20 kHz radio frequency. A high pitched tone could be audible to some, and not to others. This is normal.
How do I clean my neon sign?
Be sure to always unplug your neon sign when handling. Next, use a feather duster or a dry cloth to dust off your sign. Never use a cleaning solvent or water to clean your sign. Be very careful not to break the glass. If you do accidentally break the glass, please refer to our contact page for details.